Carbon Health was founded in 2015 with the idea that primary care should work like the best consumer technology — simple, accessible, and well-designed. The company runs a hybrid model combining physical clinics with a virtual care app. Patients can walk into a clinic for urgent care or chronic condition management, then follow up virtually through the app.
The clinics use Carbon Health’s proprietary technology platform, which includes a custom EHR, AI-powered clinical decision support, and patient-facing tools for scheduling, messaging, and lab results. Everything syncs between in-person and virtual visits, so there’s a single continuous patient record regardless of how someone accesses care.
Carbon Health grew aggressively during the pandemic, scaling COVID testing and vaccination sites across the US. At its peak, the company operated over 100 locations. It has since consolidated to focus on profitability, closing some clinics while expanding virtual care capabilities. The company has raised over $600 million and serves patients across dozens of states. Carbon Health’s bet is that the future of primary care is omnichannel — patients want the option to see a doctor in person or on their phone, and the experience should feel connected either way.
